Jitin Kapoor Takes Charge as General Manager at DoubleTree by Hilton Goa Panaji

DoubleTree by Hilton Goa Panaji has announced Jitin Kapoor as its General Manager, entrusting him with the responsibility to enhance the property’s performance and elevate its positioning in Goa’s competitive hospitality market.

A Hotelier with Rich Multi-Brand Exposure

Kapoor’s professional journey spans more than two decades, during which he has contributed to well-established hotel groups in India and overseas. Across leadership roles in luxury and upscale properties, he has developed a strong command over guest services, commercial outcomes, and people-driven management.

Leadership Built on Experience and Learning

He has previously supported multiple properties during transitions, operational upgrades, and cultural transformations — experiences that define his approach to aligning teams with brand vision and market expectations. His academic grounding includes a Diploma in Hotel Management (IHM Lucknow) and further business education through an Executive MBA, giving him both practical and strategic depth.

A Forward-Looking Mandate

In Goa, Kapoor is expected to focus on:

• Strengthening service standards

• Advancing operational systems

• Enhancing revenue delivery across business segments

• Crafting a workplace culture rooted in Hilton’s values

His familiarity with Food & Beverage, front-of-house stewardship, and pre-opening environments positions him to guide the property confidently into its next phase of growth.

Commitment to Guest Delight

Kapoor views hospitality as a responsibility of creating meaningful connections with guests, associates, and the local community. He aims to continue building the hotel as a preferred destination for travellers seeking comfort, convenience, and personalized experiences in Panaji.

With this leadership transition, DoubleTree by Hilton Goa Panaji signals a sharper focus on operational consistency and guest-driven innovation — setting the stage for promising milestones ahead.