Overview
Welcome to Extended Stay America - Oakland - Alameda. Our hotel is designed especially for longer stays with studios featuring fully equipped kitchens and plenty of work space… amenities you won't find in a typical hotel room. Please note: all suites in this hotel are non-smoking.
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Amenities
Flat screen TV's in all rooms Flat screen TV's in all rooms
Enhanced wi-fi with vCast technology to stream your favorite movies and tv shows from your personal devices. Enhanced wi-fi with vCast technology to stream your favorite movies and tv shows from your personal devices.
Fully equipped kitchen with refrigerator, stovetop, microwave, coffee maker, cooking utensils, dishes, and cutlery. Fully equipped kitchen with refrigerator, stovetop, microwave, coffee maker, cooking utensils, dishes, and cutlery.
On-premise coin-operated laundry facility open 24 hours a day, 7 days a week. On-premise coin-operated laundry facility open 24 hours a day, 7 days a week. Wireless internet access available in all rooms. Wireless internet access available in all rooms.
Free grab-and-go breakfast Free grab-and-go breakfast
On-site fitness center On-site fitness center
Pet-friendly rooms available. Pet-friendly rooms available.
City Guide
New in town? Get the scoop on local entertainment, shopping, sightseeing, and other activities to make your time in Oakland enjoyable. Click here to learn more about all Oakland has to offer.
Services & Policies
Hours of Operation
Open 24 hours a day, seven days a week
Business Services
Our front desk can assist you with mail delivery and fax and copy service should you need it.
Housekeeping Service
Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us.
For 8 or more night stays: One "full service" housekeeping is provided each week. Please refer to the key packet you receive at check-in for your scheduled housekeeping service day. Additional full or refresh services are available as outlined below.
For 1-7 night stays: Fresh towels and linens are available at the front desk as often as needed.
Full Service (provided weekly): Dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper if needed. Additional Full Service can be purchased at $10 per service.
Refresh Service (optional service): Replacing soiled towels, emptying trash, replenishing soap and toilet paper if needed, and making bed with existing linens. Refresh Service can be purchased at $5 per service.
*Dishes are not washed during either service.
Check In / Check Out
Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
Cancellation Policy
Reservations must be cancelled by 6:00 p.m. local hotel time on the day of arrival, or the first night's stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Advanced Purchase (AP) reservations: Guests who cancel more than 24 hours after their original time of booking, or fail to show, will forfeit their nonrefundable advance prepayment equal to the total cost of the reservation (including tax). Extended Plus Program (EPP) reservations: Guests who cancel more than 24 hours after their original time of booking, or fail to show, will forfeit their nonrefundable deposit equal to 3 nights? room and tax. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please click here. To cancel an AP or EPP reservation, please call the hotel.
Pet Policy
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first month (not to exceed $150 + tax per pet), payable the first night of your stay and is charged at check-in. Each month thereafter is a $10 non-refundable fee (+tax) per day for the first 5 days of each month (not to exceed $50 + tax per month, per pet). This fee is to cover the cost of cleaning and fumigating guest room. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Larger, or more than two pets requires property manager’s approval. Please contact the property for questions.
Hotel Amenities
Occupied guest rooms with pets are similarly cleaned monthly in the event of a long-term stay. Advanced Payment Policy
It is Extended Stay America's policy and practice to require payment in advance for guest rooms. At check-in, our guest must pay for the entire stay if the length of the stay is less than seven days; or for one week at a time if the stay is seven days or longer. For stays of longer than seven days, the guest will be required to pay for each week in advance.
Payment Policy
It is the policy and practice of Extended StayAmerica to require payment in advance for guest rooms. At check-in, guests paying the nightly rate will be charged for their entire stay. Guests paying the weekly rate will be charged for the first week of their stay upon check-in. Children 17 years of age and under stay free with an adult in the same room.
Travel Agent Commission
10% commission is paid for up to the first 7 nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
